Legal
Privacy Policy
Luna Cleaning Services DBA Fast & Friendly Cleaning Services(“we”, “our”, “us”) respects your privacy. This policy explains what information we collect when you use our website and request cleaning services, and how we use it.
Information we collect
- Contact information you provide when you call, email, or request a quote — such as your name, phone number, email address, and service location.
- Service details you share with us, such as the property type, frequency, and scope of cleaning.
- Basic site analytics such as pages viewed and referring source, collected in aggregate to improve the site.
How we use your information
- To respond to quote requests and schedule service.
- To communicate about active or recurring cleaning programs.
- To improve the quality and reliability of our service.
Sharing
We do not sell your information and we do not share it for cross-context behavioral advertising. We share limited information only with our internal team members, supervisors, and payment processors who need it to deliver your service.
Retention
We retain customer contact and service records for as long as necessary to provide services and meet our business and legal obligations.
Your rights
Because we operate across multiple U.S. states, residents of certain states have specific privacy rights under applicable law — including the California Consumer Privacy Act (CCPA/CPRA), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and similar laws. These rights may include:
- The right to know what personal information we hold about you.
- The right to access a copy of that information.
- The right to correct inaccurate information.
- The right to delete your information, subject to legal exceptions.
- The right to opt out of any sale or sharing for cross-context behavioral advertising — we do not do this, but the right is yours.
- The right to non-discrimination for exercising these rights.
To exercise any of these rights, email fastanfriendlycleaning@gmail.com with the subject line “Privacy Request” and your state of residence. We will respond within the statutory timeframe applicable in your state (typically 45 days).
Global Privacy Control
Our website honors the Global Privacy Control (GPC) signal. If your browser sends GPC, we treat it as an opt-out request for any sale or sharing — again, we do not engage in either.
Children’s privacy
Our services and this site are directed to adults. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.
Contact
Luna Cleaning Services DBA Fast & Friendly Cleaning Services
306 Dunbar Rd
Mundelein, IL 60060
fastanfriendlycleaning@gmail.com